Frequently Asked Questions
Everything you need to know about our premium tech protection.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Do TORRAS cases support wireless charging and MagSafe?
Yes, most of our cases are designed with ultra-thin materials or built-in magnetic rings to ensure full compatibility with MagSafe accessories and Qi-certified wireless chargers.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Does TORRAS offer a warranty on electronic accessories?
All TORRAS products come with a standard 12-month warranty covering manufacturing defects. You can extend this to 18 months by registering your product on our official website.
Are your screen protectors compatible with all phone cases?
Our screen protectors are 'case-friendly' and designed with a slight margin around the edges to prevent lifting when used with the majority of third-party cases.
How can I track my package after it has been shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.